What our cutomers have to say.
My daughter Brandi ordered a crystal for my parents for Christmas and the reaction was very
emotional and a memory she will always have. My youngest brother (Victor) was
killed shortly before Christmas 2003. Like most families we were never able to get together for
a family portrait once we were adults. You did a phenomenal job adding Victor to the family
photo we had taken shortly after his death. To see our entire family together on that crystal
rendered my father speechless and my mother dissolved in tears of joy. That crystal is now
their most precious possession. Thank you for giving my parents the only thing in this world
they desperately wished for and none of us could give them.
So. Beloit, IL
Just wanted to thank you for all your help. The Crystal really came out nice and I can't
wait for Kris to get it. You and your company have helped to make the Anniversary a
special one with me being so far from home. Thanks again!!!
SGT Dave S., Kuwait
Don, I am blown away. That is the prettiest piece I have ever seen. We will definitely be
using you for our future pieces.
Linda P., West Harrison, IN
Hi Don. I just wanted to drop you a quick note and let you know we gave my dad the
crystal tonight and he absolutely just LOVED it. He was so surprised, couldn't believe
something like that could be done, the clarity of it was phenomenal...He loved the
lighted base too....Even in taking a picture of it, the image is so crisp. He couldn't wait
to show it to one of his buddies tomorrow that's in the picture with him.... I can't thank
Joanne D., Endwell, NY
I have received the crystal. It was beautiful! Now my family wants to take a family
portrait and crystalize that. And my extended family is yet to see. Once they do I
KNOW they will want to know how and where. So do expect more orders from me and
Alex D., Wallnut Creek, CA
Thanks to you we made a great impression at the----- ground-breaking
ceremony, a sparkling 3D one! I'm confident we will work together on future projects.
Andy A. Atlanta, GA
I was extrememly happy with my order. It came on Saturday just like you promised
and my step-dad was thrilled with it. Thank you so much for assisting me with this. It
is good to know that there are still people out there willing to do what the customer
would prefer. Thank you so much and I will be using your company in the future
because of the excellent service I received!
Jaime J., Indianapolis, IN
Thanks so much for the quick turnaround on the torch crystal. We LOVED them! You
promised to ship them for me to receive in time, and indeed they came on time. My
manager really loved them and they look wonderful. Beautiful packaging as well.
Thanks again and I hope to need more crystal soon!
Trish W.,.Denver Office
Just a quick note to thank you for your offer of assistance last month and to let you
know I've placed an order for two of the World Trade Center crystals, though without
the base and etching. I appreciate and commend you for your outstanding customer
Peter A., Boston, MA
Just picked up the package with the 2nd prototype. Awesome! Awesome!Awesome!
Jason P., Wisconsin
Thank you very much for my order, which arrived today! I'm incredibly impressed by
the speed of delivery and, of course, by the quality and beauty of the items.
Nicky B., Hertfordshire, UK
The crystal looks great and my parents were thrilled--- Their anniversary went great and
the gift was so unique! If any of my friends need ideas for gifts for a special occasion, I
will make sure to give them your website!!!!
Melanie V., Baton Rouge, LA
I got the "Harley" today. It looks wonderful !!! Thanks so much for all your help and
attention. I know my friend will love it. I will definitely be doing more business with yall.
Linda L., Decatur, AL
I received the "laser etched crystal" item yesterday. It's even more beautiful than I thought
it would be. Thanks so much for your help!
Sharon M., Rolla, MO
I received my custom order yesterday (Winnie the Pooh and Piglet) and I was
absolutely stunned at the work. It was gorgeous and the detail far exceeded my hope
and expectation. I just wanted to say "thank you" for an outstanding job. Working with
you was easy and your responsiveness to all questions was above and beyond. Many
thanks once again for turning out the perfect product I had wanted it to be. I assure you,
I will utilize your company in the future.
Maria N., Colorado Springs, CO
I just wanted to thank you again for all your help with the crystal. I gave it to my
boyfriend and he loved it. And now i have two people that would like to get one as
well! My friend Lisa and my father Jim will probably be contacting you soon. Everyone
loved the idea so of course I gave them your name! Ok so hopefully you will hear from
them soon. I may actually in a few months get one for my father as well. Thank you
again for all your help!
Christina, Montville NJ
Received the crystal yesterday and it really looks great! Your company did a fine job
and I will certainly use you again. This is a great memento for our CO and I am sure
he will love it. Duane B. Marysville,WA
I received my order and am very pleased with the wonderful job you did. I know
this will be a touching surprise for my wife. Thank you so much for the fantastic
work and great transaction.
Kevin S., Rural Hall, NC
Shipping Options Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body: This merchant went above and beyond the necessary to insure that
I got my product in time. I ordered it for my step-fathers birthday and called, hopeing
that I could get it before then. Don, whom I spoke with, was very gracious and offered
to ship it FedEx overnight so that I would have it in time. I would definetly do business
with them again. I have not received such great customer service in a long time!
Overall this experience with your company has been wonderful. You guys were very
helpful, and your service was great. I had questions about the product and you replied
right away. You made the process smooth and efficient. It was great doing business with
you, and i will highly recommend it, and will be purchasing again in the near future.
Thanks so much for your gratitude, and service.. I really appreciated it.
Thanks once again..
Don was very accommodating to change the delivery address to make it to its final
destination for Christmas. The product was fantastic and was EXACTLY as promised!!
Will definitely do business with this company again.
WOW the photo crystal turned out great. Thanks and I will definitely buy from you again.
Also thanks for the quick ship.
Absolutely excellent experience! Very fast and accurate. I will definitely buy from this
merchant again. I highly recommend them!!
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